privacy policy & terms of use

We appreciate the trust you place in Matronee’, and we are committed to respecting your price and the security of your personal information. Our privacy policy describes the information we collect and how we use it. Every effort has been made to check our information accuracy. Descriptive or typographical errors are subject to correction.

Information We Collect

We may collect the following information: first and last name, street address, city, telephone number, e-mail address, your browser or device, when necessary, credit card information, when you:

  • Place an order from our website
  • Return and item or make an exchange
  • Inquire about our products
  • Are referred to us through a marketing promotion
  • Subscribe through social media or e-mail promotions
  • We maintain the data the you provide us, along with a record of your purchases, in a secure database.
Using Information We Collect

At Matronee’, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Send you e-mail promotions
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve our merchandise selection and customer service
Information We Share with Others

We contract with other companies to provide certain services, including credit card processing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Matronee’.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our website.

If you set your browser to refuse cookies, please call us at 1-888-851-6284 to place your order.

We also use cookies and pixel tags to tell us what parts of our website you have visited. Pixel tags also enable us to send you e-mail in a format you can read and let us know when you have opened an e-mail message from us.

We also engage a third-party partner for the purpose of identifying users and delivering to them marketing on our behalf (i.e. email or direct mail). Our partners may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine personal and non-personal information about you with information from other sources; and may place or recognize a unique cookie on your browser. This activity enables them to identify you to facilitate the delivery of marketing on our behalf.

California Privacy Rights

Under California Civil Code Section 1798.83, Matronee’ customers living in the State of California can request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. For requests, please contact Matronee’ via the contact information below.

Matronee’ LLC
c/o Customer Service
P.O. Box 3571
Shawnee, OK 74802
info@matronee.com

Security

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase on our website, your transactional information is transmitted in a safe, encrypted format. See Secure Online Shopping for details.

Privacy of Children on Our Website

Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Matronee’ LLC
P.O. Box 3571
Shawnee, OK 74802
Phone: 888-851-MATI (6284)
Email: info@matronee.com